Thanks to the storms earlier this week, I was thrust into a period of NO internet. Following SEVEN very long hours of on and off again conversations with customer service reps with very broken English, I was able to access the internet via dial-up only.
It’s only been a year since that was my only means of access, but it seems as though I’d been thrust back into a time where a quill pen might have been the speedier option.
I’m not clear if it was my screaming, my threats of finding alternative service providers or just good old fashioned prayer that got my service restored in less time than the 7 days they’d offered, but I am very glad to be back among the living and cruising in the fast land on the internet super highway.
I’ve never needed two phone lines before and since I have call waiting and voice mail on my phone, you can only imagine what my time online was like.
Log on, work 10 minutes, receive call, internet disconnects, retrieve voice mail, attempt to reconnect, user name and password not recognized, call support again, take my position as the 11th caller in line, get new temporary user name information, create new internet connection, reconnect, work a bit more, receive call… and begin the entire process all over again.
By the time the 7th hour had rolled around, I threw every ounce of ‘lady’ out the window. I screamed more profanities in that last hour than I have in the last 14 years of raising twins.
Regardless, my blood pressure has returned to a somewhat normal level and I’m falling in love with high speed internet all over again.
It’s going to be a much better weekend.
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{ 4 comments… read them below or add one }
oh how horrible, I hope you stay on this time.
Count yourself lucky, we don’t have broadband here yet!
Oh dear I know your feeling. I was stuck on dial-up until just a few months ago and you discribed my internet life very well – frustrating.
Now I have cable I don’t know how on earth I managed but am just so thankful to be able to do more than one thing at once and not be kicked off line every half hour or so.
Dial-up is unbearable after using broadband.